Office Location

995 N Goldenrod Rd Orlando, FL 32807-6281
Phone: (407) 277-3343



Accepted File Types

We can accept anything but for promotional products and screen printing we need .AI or .EPS Vector art with all fonts outlined. You can send us what you have and we'll work with you on the rest. Keep in mind that to keep your orders moving as fast as possible, we must receive vector art file formats.

Note: Changing the file name to a vector file extension will not change the file type. We can redraw your art if vector is not available. Please contact us for cost.

  • Preferred Vector File Types:
    AI or EPS (Adobe Illustrator)
    PDF (Adobe Acrobat)
    Convert text to outlines, embed any linked images and save as version 10 or lower
  • Other Accepted File Types
    After .jpg, .tif, .gif, .png, .bmp

Imprint Types

  • Embroidery
    Computerized sewing machines stitch the design onto products

  • Screen Printing
    Imprint is depressed into the item's surface

  • Four Color Process Screen Printing
    Specialized screen-printing using a combination of CMYK and spot colors to reproduce graphics containing photo type images.
  • Sublimation
    Heat is used to thermally bond imprint onto the item's surface

  • Laser Engraved

    Computerized sewing machines stitch the design onto products

  • Deep Etch

    Sandblasted, creating
    a deep frosted look

  • Deboss

    Imprint is pressed into the item's surface

  • Foil Stamp

    Computerized sewing machines stitch the design onto products

How to Convert Text to Outlines

If working in Illustrator or other graphic programs, you will want to convert your text to outlines prior to sending the file. This ensures that your font does not get substituted and we will be able to keep your artwork exactly as you submit it. Outlining “Text” converts text to an object.

To do this, you will want to go up to the menus at the top of the Illustrator program. Click on "Type" and go down to "Create Outlines". You may also select the artwork and press Ctrl + Shift + O. Save and send us the file.

  • Before

  • After

Raster - .jpeg, .bmp, .png vs Vector

  • Raster - .jpeg, .bmp, .png
    Raster files are made up of pixels and are commonly called bitmaps.

  • Vector
    Vector files use coordinates to create shapes with points and lines. This file type maintains high image quality at any size.

Full Color Artwork

Your file must be at least 300dpi or vector art. If your image is below 300dpi, please do not simply increase the resolution. This will result in a very blurry, pixelated image. Ideal full color artwork will be 300dpi or higher at the size it will be printed.

Web Images
When images are taken from a website, they are typically 72dpi. This resolution is not high enough for printing purposes. You may also run into copyright restrictions when using web images and therefore we do not recommend using these in your artwork. The only exception would be if the image was purchased from a stock photo website at a large resolution.

The bleed area runs along the edges of your document. You will want to extend any background image or color all the way to the edge, and slightly past it, to prevent any white borders from showing.